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  1. March 13, 2012

    Dear Mr. Murray
    Since you asked for the reader’s feedback, I couldn’t resist:
    I’m trying for several days the get someone in your company to get back to me. I sent emails to info@, reseller@, and today to sales@.
    Currently I got zero response.
    We would like to make a local purchase of the FME ESRI solution license.
    As a government agency we are required to adhere the Israeli governmental procurement regulations, which in this particular case we have two options:
    1. If Safe SW have at least 2 official resellers in Israel, we are required to make a beading and ask from each one of them a quote.
    2. If Safe SW have a sole reseller in Israel, than we will need from you a letter that refer us to the particular one, as an official sole reseller.

    I will appreciate your help in referring me to all of your resellers in Israel, or either send me an official letter with the name of your sole reseller in Israel.

    Best Regards,
    Yoav Tal
    Head of GIS Department
    Survey of Israel

  2. March 14, 2012

    Yaov,

    I am sorry to hear that. I just checked with our sales folks upon getting your note and I believe that you’re now being looked after. Please let me know if this is not the case. I apologize for this. We definitely want to make it easy for folks to purchase our software. ;-)

    Warm Regards,
    Don

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